We hope you will find it easy to buy on-line with us. If you have any further questions about a product, if you need any assistance, or if you have a query regarding your order, please feel free to contact us and we will help all we can.
Orders can also be accepted by post, fax or e-mail, as well as through our online shop.
DELIVERY TIMES
Please note that your order will normally be despatched within 3 days of receipt. If you pay by cheque, your goods will be despatched after your cheque has cleared. You will always receive an email from us acknowledging your order.
COMPLAINTS
If you should have any queries or complaints regarding our products or services, or have any questions regarding our returns policy, then please do not hesitate to contact us on the following:
Richard Macgregor
Telephone: 01488 648865 Monday to Friday 9am to 5pm
Fax: 01488 648816
All calls are charged at the national rate
Alternatively e-mail us at: sales@hampsteadandnorreys.co.uk
Or write to us at:
Hampstead & Norreys
5 Northfield Farm
Great Shefford
Hungerford
Berks RG17 7DQ
We aim to ensure that our customers enjoy every aspect of shopping online, and that also extends to our customer service. We will endeavour to reply to your complaint within one working day and inform you of what action shall be taken.
Hampstead & Norreys is a trading name of Tynemount Limited with company registration number 1226791.
